Hello Mark, This is Cesar Ramirez and I work in Office for Mac and iOS. I am very sorry to hear that you are having this problem but I can do some investigation to see what can be done to address it. We have identified some issues that could prevent some users from signing in and we have some workarounds that should unblock you until we can deploy a fix. Please do not try resetting the keychain since has proven not to alleviate the issue in my experience. Instead please try this: Please follow the instructions in the section 'Reset Your Keychain Permissions' to restore keychain permissions in macOS. This is separate from resetting your keychain, which involves removing the items in your keychain and it was the suggestion we used to provide for this kind of issues.

OneNote for Mac is strictly for syncing notebooks to OneDrive, and you cannot use OneNote for Mac without a OneDrive account. Your notes are stored for offline use, but you cannot save them in a.one or.onepkg file – and you cannot open such files using OneNote for Mac.

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If you have locked and then unlocked the keychain as described in the link and still have the same problem then I will have to ask you to share with me your ClientId. Having this information will allow me to look at the errors collected from your machine and I should be able to better understand the issue you are experiencing. To get the client Id for OneNote please follow this steps: Open OneNote Go to the top left section of the screen and click on OneNote and then About OneNote. If this option is greyed out or unavailable you can also try opening Word, Excel or PowerPoint and opening their About windows In the About window you will see the text CliendID:XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX Please attach that information or send it to me as a private message. Again, I am very sorry to hear that you are having problems using OneNote but I will do all I can to solve this problem. Canon selphy printer driver download. Regards, Software Engineer in Office for Mac & iOS Cesar Ramirez Cesar Ramirez - Office for Mac & iOS.

Hi Mark, Please check if you have followed these steps below to clear the keychain: • Sign out then quit all Office apps. • Launch 'Keychain Access' and search for all items that contain 'Office15'. • Launch OneNote and sign into your accounts. If the issue persists, please provide us the information below: • The error message screenshot.

• Does the issue only happen to OneNote? What about other Office apps? • Are you signing to Microsoft account or work or school account? Change an account to see the result. Thanks, Rena.