In the last two days Outlook has stopped getting push for new emails. When I click Send & Receive, the new emails come through on Outlook.

Outlook for Mac 2016 (march 2017 update - version 15.32 (170309)) - email attachments disappering I updated Outlook for Mac yesterday (3/13) via Microsoft AutoUpdate. I noticed this morning that email attachments (pdf files in both cases) displayed in the reading pane, are not available when I open the emails to read them. Outlook for Mac Stay organized with an email and calendar experience that's fast and looks great. Managing your email, calendar, contacts, and tasks has never been easier.

Emails push without trouble on iOS devices and come right up on OWA for the same account. I have a hosted Exchange account and push has worked fine for years. (Also reached out to my Exchange admin, but thought I'd check here too.) At first, the issue was accompanied by 3 phantom unreads. Those went away after I restarted the computer.

Have also cleared the cache and resynced the entire account. I have a lot of emails in my inbox, but total account size is only about 10GB.

That's not a new condition, anyway. I've glanced through the Console and ensured no dropped packets with the server on a ping test. Not really sure where else to go from here. Hi Josh, >> In the last two days Outlook has stopped getting push for new emails. By this, do you mean this is a recently happened issue after upgrading to version 15.32.0 (17030901)? Does this problem affect other types of account or it only occur to the Exchange account?

Besides, it is recommended to check if you have installed any suspicious add-ins within Outlook. If there are, try disabling these add-ins and check if the issue persists. Any findings, please feel free to let us know. Best regards, Yuki Sun Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact. Hello Yuki, I couldn't pinpoint it, but approximately it occurred after upgrading to version 15.32 (the build number on my Mac reads '170309' without the '01' at the end). I have no add-ins running other than the MS default add-ins.

I disabled those anyway. Now I have no add-ins running at all. In addition to clearing the cache, I also deleted and re-added the Exchange account.

I have a Gmail account and a POP account on the same Identity, and they work fine. Watching the Sync Status window, I can see the Gmail account checking for email and the POP account running its schedule. The Exchange account never checks for email unless I click Send & Receive or send an email.

I'm the only user here. I have since: 1. Removed all accounts from the profile and added only the Exchange account. Same behavior. Did a complete uninstall of Outlook, including deleting all user library files--including profile.

Did a clean install of Outlook. Added only the Exchange account. Same behavior. Checked to make sure network filtering was not interfering.

I run Little Snitch, but this has never been a problem before. I double-checked that all outgoing connections by Outlook were allowed.

I also disabled network filtering completely to test. Convert wmv to mac format. Same behavior. Outlook just never tries to contact the Exchange server on its own.